Privacy Policy

Effective date: January 31, 2025

Alvesta AS ("Alvesta Systems", "we", "us", or "our") operates the Alvesta Systems website and the Vashana Content Platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

1. Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Payment Information: When you make a purchase, payment details are processed securely by Stripe. We do not store your full credit card number.
  • Content: Any content you create, upload, or store using our services.
  • Communications: When you contact us, we collect the information you provide in your message.

Information Collected Automatically

  • Usage Data: We collect information about how you interact with our services, including pages visited, features used, and actions taken.
  • Device Information: We collect information about the device you use, including device type, operating system, and browser type.
  • Log Data: Our servers automatically record information, including your IP address, access times, and referring URLs.
  • Cookies: We use cookies and similar technologies to maintain sessions and remember your preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (Stripe), hosting, and analytics.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information with your consent or at your direction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Alvesta AS
Trygve Strømbergs Vei 5A
1263 Oslo, Norway
Email: [email protected]